Account & insights
AI: writer, coach, autopilot & copilot
The four AI surfaces in the platform: generate emails from a brief, get data-grounded advice, let guarded automation act, and drive it all in chat.
Four distinct AI capabilities, each with a clear job. The writer and coach are paid add-ons enabled per account; autopilot and copilot ship with the platform.
AI Email Writer (add-on)
Give it a brief, get a complete email — subject, preheader, structured body in your brand's builder blocks:
curl -X POST https://api.wezend.com/v1/account/ai-write \
-H "X-API-Key: $WEZEND_API_KEY" -H "Content-Type: application/json" \
-d '{ "brief": "Spring sale, 25% off apparel, ends Sunday, playful tone, one CTA to /sale" }'
The output lands as an editable draft — you always review before anything sends. Request access with POST /v1/account/ai-writer-request.
AI Coach (add-on)
Personalised marketing advice computed daily from your account data (POST /v1/account/ai-recommendations): "Your Tuesday sends outperform Friday by 31%", "Segment X hasn't been messaged in 60 days and is drifting". Recommendations are actionable — each links to the screen where you'd act on it.
Autopilot (built in)
Guarded automation: within limits you define, the platform acts on its own findings — pausing a campaign whose complaint rate spikes, rebalancing send times, throttling a degrading route (deliverability autopilot). Every action is logged with its reason and is reversible. You set the rails; it never exceeds them.
Copilot (built in)
The conversational layer over the dashboard: ask "how did last week's campaigns perform?" or say "create a segment of Danish contacts inactive 30 days" and it queries the data or drafts the object for your confirmation. Destructive actions always require an explicit confirm.
Where the boundaries are
The AI reads your account's own data. It doesn't send anything autonomously (autopilot stops sends; it never initiates marketing), and generated content is always a draft until a human approves it — or until you wire your own approval flow through the API.
One platform. Every customer interaction.
Replace your patchwork of messaging APIs, CDP and automation tools with a single engagement platform built for scale.
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