Public Sector
Send reminders, alerts and service updates to citizens with accessibility, consent and EU residency built in.
Government and public services must reach everyone — reliably, accessibly and within strict data rules. WeZend delivers appointment reminders, service notifications and emergency alerts across SMS, email and voice, with EU data residency, full audit trails and consent enforced by default. Multi-language support and voice fallback keep communication inclusive.
Challenges
What makes it hard
Reach everyone
Communication must work for every citizen, on any device, in any language.
Strict data rules
Citizen data demands residency, consent and complete auditability.
Time-critical alerts
Emergency and service alerts must arrive reliably and instantly.
Solution
How WeZend solves it
Inclusive multi-channel
SMS with voice fallback and multi-language templates reach every citizen.
EU residency & audit
Data stays in the EU with full logging and consent enforcement.
Reminder journeys
Automated appointment and service reminders cut no-shows and calls.
Capabilities
SMS API
A carrier-grade SMS API with smart routing, delivery receipts and two-way messaging across 190+ countries.
Programmable Voice
Place and receive calls, run IVR flows, send voice OTPs and text-to-speech alerts via a simple API.
Customer Data Platform
Ingest behavioural events in real time and resolve them into unified, queryable customer profiles.
Journey Orchestration
A visual, drag-and-drop builder for multi-step, cross-channel journeys triggered by real-time events.
Frequently asked questions
Is citizen data kept in the EU?
Yes — EU data residency, full audit logging and consent enforcement are standard.
One platform. Every customer interaction.
Replace your patchwork of messaging APIs, CDP and automation tools with a single engagement platform built for scale.
No credit card required · EU data residency · 99.99% uptime SLA