Appointment Reminders
Send confirmations and reminders with reschedule and confirm actions, reducing no-shows automatically.
The problem
No-shows waste capacity and revenue. Manual calls don't scale, and one static reminder is easy to miss.
The outcome
How it works
When an appointment is booked, a journey confirms it and schedules reminders on the customer's preferred channel. Recipients confirm, cancel or reschedule with one tap; a cancellation can trigger a waitlist offer. Every interaction updates the profile and the booking system.
Confirm
An instant confirmation goes out the moment a booking is made.
Remind
Timed reminders with confirm/reschedule actions reach the customer.
React
Cancellations free the slot and can trigger a waitlist offer.
Capabilities
SMS API
A carrier-grade SMS API with smart routing, delivery receipts and two-way messaging across 190+ countries.
WhatsApp Business
Official WhatsApp Cloud API access with templates, interactive buttons, media and conversational automation.
Journey Orchestration
A visual, drag-and-drop builder for multi-step, cross-channel journeys triggered by real-time events.
Programmable Voice
Place and receive calls, run IVR flows, send voice OTPs and text-to-speech alerts via a simple API.
Industries
Healthcare
Reduce no-shows and improve adherence with reminders and follow-ups that respect privacy.
Public Sector
Send reminders, alerts and service updates to citizens with accessibility, consent and EU residency built in.
Insurance
Automate quotes, renewals, claims updates and policy communication with a complete customer view.
Frequently asked questions
Can customers reschedule from the message?
Yes — buttons or reply keywords let them confirm, cancel or reschedule without a call.
One platform. Every customer interaction.
Replace your patchwork of messaging APIs, CDP and automation tools with a single engagement platform built for scale.
No credit card required · EU data residency · 99.99% uptime SLA