Fraud & Security Alerts
Deliver OTPs and fraud alerts over priority, low-latency routes with guaranteed auditability.
The problem
Security messages are worthless if they arrive late or not at all. Shared marketing routes add latency and risk, and every alert must be fully auditable.
The outcome
How it works
WeZend routes OTPs and fraud alerts over dedicated, low-latency transactional paths with automatic failover, real-time delivery receipts and a complete audit trail per message. Suspicious-activity events can trigger a confirmation journey — 'Was this you?' — with one-tap response handling.
Prioritise
Security traffic uses dedicated low-latency routes, never queued behind campaigns.
Confirm
Two-way replies let customers approve or deny activity instantly.
Audit
Every message is logged with full delivery status for compliance.
Capabilities
SMS API
A carrier-grade SMS API with smart routing, delivery receipts and two-way messaging across 190+ countries.
Omnichannel Messaging
Reach customers on SMS, RCS, WhatsApp, email, voice and push through a single API with automatic failover.
Customer Data Platform
Ingest behavioural events in real time and resolve them into unified, queryable customer profiles.
Industries
Banking & Finance
Deliver OTPs, fraud alerts and lifecycle communication with bank-grade security and full auditability.
Insurance
Automate quotes, renewals, claims updates and policy communication with a complete customer view.
Telecom
Run onboarding, top-ups, usage alerts and retention across SMS, RCS and WhatsApp at carrier scale.
Frequently asked questions
Are these routes separate from marketing?
Yes — transactional traffic uses prioritised routes so a marketing surge never delays a security alert.
One platform. Every customer interaction.
Replace your patchwork of messaging APIs, CDP and automation tools with a single engagement platform built for scale.
No credit card required · EU data residency · 99.99% uptime SLA