Voice & IVR for financial services
Programmable voice for the moments that need a call — verification, fraud alerts, payment reminders — on the same platform and profile as your SMS and email, with EU data residency.
Some financial moments are too important for a text: confirming a large transfer, flagging suspected fraud, a payment-due reminder that needs to land. A voice call carries weight and reaches people who don't check messages — and programmable voice with IVR lets you automate it without a call centre for every case.
WeZend's voice sits on the same platform, profile and compliance model as your other channels, so a fraud alert can cascade SMS then voice, and every attempt is logged. EU data residency and audit trails apply here too — the same standard your regulators expect across the board.
Why it works
For moments that need weight
Verification, fraud alerts and payment reminders reach people a text won't, with the seriousness a call conveys.
Cascade across channels
Try SMS first, escalate to a voice call if there's no response — one journey, every attempt logged.
Compliant by default
EU data residency and audit trails cover voice like every other channel — one coherent compliance story.
Features behind it
Put it to work — free.
- No credit card
- EU data residency
- 6 channels, one API
- GDPR built in
Frequently asked questions
Can voice be part of an automated journey?
Yes — a journey can cascade channels, so a critical alert can start as SMS and escalate to a voice call if unanswered, all orchestrated and logged in one place.
One platform. Every customer interaction.
Replace your patchwork of messaging APIs, CDP and automation tools with a single engagement platform built for scale.
No credit card required · EU data residency · 99.99% uptime SLA